Viby AI Support

We're here to help! 🚀

Contact Us

For any questions or issues with Viby AI:

vibyaigeneration@gmail.com

Frequently Asked Questions

❓ How do I subscribe to Premium?

Tap the "Premium" or "Subscribe" button in the app. Premium gives you 20 credits per month instead of 1 free credit.

🔄 How do I restore my purchases?

Go to the subscription page in the app and tap "Restore Purchases". Your subscription will be restored automatically.

📸 How do I generate AI photos?

Upload a selfies, select a template style, and wait 1-2 minutes for your AI-generated photo. Each generation uses 1 credit.

🔒 What about my privacy?

Your photos are automatically deleted after 24 hours. We never share your photos with third parties. Read our full Privacy Policy in the app.

💳 How do I cancel my subscription?

Subscriptions are managed through your Apple App Store. Go to your account settings to cancel.

⏱️ Why does generation take time?

AI photo generation is a complex process that requires training a model on your photos. This typically takes 1-2 minutes.

⏰ We typically respond within 24-48 hours